Sometimes we have found that a customer will report that their jewelry has tarnished while being stored in our Silver Safekeeper This happens very rarely, but it has always been the same issue that we and the customer find has caused this to happen. Many customers will clean their silver jewelry before placing it in their brand new silver Safekeeper. We always caution, be careful what jewelry cleaner you use because certain jewelry cleaners can actually cause tarnishing if not rinsed and removed thoroughly from the jewelry piece. Many silver cleaners contain sulfur, which removes tarnish but can also cause tarnishing if it remains on the jewelry. What we have found is that the customer has always cleaned their jewelry first and stored it in the silver Safekeeper in each instance, each person did not thoroughly remove the cleaner from the jewelry. This causes rapid re-tarnishing when stored in an air-tight box. We always recommend using a silver polishing cloth as the best method for cleaning silver jewelry. However, if you choose to use a liquid or paste to clean your jewelry, make sure you rinse thoroughly each piece, for several minutes under running water in order to make sure there is no cleaner residue left on your jewelry. Please make sure your Silver Safekeeper jewelry boxes are closed tightly to prevent air from leaking in, as that can also cause your jewelry to tarnish.
One last thing we have found can affect the luster of your jewelry is perfumes, lotions and hairspray. Each has chemicals in them that can possibly react with your metals. We recommend always being careful to keep your jewelry clean and away from these things.